Whether you call it Digital Transformation or Business Transformation it has proven to be a key driver for organizations striving to realign their business to ensure relevancy into the future. Many companies across various industries have successfully embraced transformation and in doing so, have revolutionized their operations and customer experiences in the process. While the … Read more
The concept of business transformation / digital transformation has become the holy grail for promising organizations a path to success and growth. This can be an intriguing promise to senior leaders given that PWC’s 26th Annual Global CEO Survey in 2023 stated that 40% of Global CEO’s think their business won’t be economically viable in … Read more
In the dynamic landscape of the business world, evolving and adapting to the demands of a digital first, omnichannel, customer-centric operating model is not merely an option; it is a prerequisite for survival and growth. Two terms that have gained prominence in this context are “Digital Transformation” and “Business Transformation.” In general, these phrases are … Read more
What is it? Every few years in the business space a new term comes into fashion that becomes the “it” phrase for a time period. Folks might remember the buzzwords of “Y2K”, “the Cloud”, “Omnichannel”, and today some of the terms you hear a lot about are “business transformation” or “digital transformation”. Today’s digital world … Read more
In 2017, I was intrigued by an article in the Wall Street Journal discussing the lack of mobility in America. It stated that “the country is the least mobile since after World War II, even in economically depressed rural locales.” This is a topic that I have thought about in terms of my own hometown … Read more